Returns & Exchanges

 

RETURN POLICY

netta offers free domestic returns for store credit only. All returns must be clean, unwashed & in original packaging within 30 days from purchase. Returns not abiding by this policy will be returned to sender. All items discounted, purchased on sale or using a promotional code are final sale & cannot be returned or exchanged. Store credit will be issued within 5 to 7 business days upon receiving the original items. All shipping & handling charges, gift cards & store credit are nonrefundable. Items purchased from previous collections must abide by previously enforced policies.

 

DOMESTIC RETURN PROCESS & INTERNATIONAL RETURN PROCESS:

please email info@shopnetta.com & we will assist you further.

in order to be eligible for returns, products must be clean, unwashed & stain free with untarnished heat-transfer tags in the original box, or package of choice.